Interactive Care Model: A Framework for More Fully Engaging People in Their Healthcare

Journal of Nursing Administration (JONA)

Volume 45, Number 10, pp 503-510

Transformation of care delivery requires rethinking the relationship between the person and clinician. The model described provides a process to more fully engage patients in their care. Five encounters include assessing capacity for engagement, exchanging information and choices, planning, determining interventions, and evaluating the effectiveness of engagement interventions. Created by researchers and validated by experts, implications for practice, education, and policy are explored. 

Karen Drenkard, PhD, RN, NEA-BC, FAAN
Ellen Swartwout, PhD, RN, NEA-BC
Patricia Deyo, MSN, RN
Michael B. O’Neil Jr, JD, MBA